Shipping policy

Shipping Policy – Furshionpets

At Furshionpets, we’re committed to delivering your pet’s essentials safely and as quickly as possible. Below you’ll find everything you need to know about our shipping process.

Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Time

  • Standard Shipping: 7–15 business days

  • Shipping times may vary depending on your location, product availability, and external factors such as customs or courier delays.

Shipping Locations

  • We currently ship to most countries worldwide.

  • If your location is not supported at checkout, please contact us before placing an order.

Shipping Fees

  • Shipping costs are calculated at checkout based on your location and order size.

  • Free shipping may be available on selected products or promotions.

Tracking Your Order

  • All orders come with tracking information.

  • Tracking updates may take 24–72 hours to appear after shipment.

Customs, Duties & Taxes

  • International orders may be subject to customs fees, duties, or taxes depending on your country.

  • These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Delays

While we do our best to ensure timely delivery, delays can occasionally occur due to:

  • High demand

  • Weather conditions

  • Customs processing

  • Courier issues

We appreciate your patience and understanding.

Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • Furshionpets is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Missing Packages

If your package is lost or hasn’t arrived within the estimated delivery time:

  • Please contact us at myfurshionpets@gmail.com.

  • We’ll work with the carrier to resolve the issue as quickly as possible.